Our People
Our expert team is ready to jump in and start delivering results immediately.
Jay Proffitt, Founder and CEO
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Jay Proffitt is a highly accomplished financial services management executive with over 25 years of domestic and international experience in the fintech and financial services sectors. He is the CEO and Founder of GiGCXOs, a boutique consulting firm specializing in compliance, operations, and technology solutions for broker-dealers and investment advisers.
Before founding GiGCXOs, Jay was the Chief Operating Officer and later the Chief Executive Officer at Securitize Markets, a leading digital asset securities firm that leverages blockchain technology to democratize investor access to alternative investments. During his tenure, he successfully expanded the firm's alternative trading system (ATS) offerings and enhanced its digital securities platform, supporting over 3,000 businesses and 1.3 million shareholders.
Jay held numerous senior leadership roles in his career, notably at Charles Schwab, where he spent 12 years shaping the company's retail product management and operational strategies. He oversaw the development and management of advanced trading software applications that generated hundreds of millions in annual trade revenue through multiple channels, including web, mobile, API, and desktop platforms. He led the successful integration of optionsXpress, a $1 billion corporate acquisition.
During his tenure at Penson Financial Services, Jay held several key executive roles that significantly contributed to the company's operational efficiency and market expansion. Penson Financial Services, now known as Apex Clearing, was a major player in clearing and execution services for domestic and international broker-dealers and institutional clients. In his role as Co-CEO of Penson Financial Services Ltd. in London, Jay led the operations, product management, and technology teams, overseeing the day-to-day activities. His leadership was critical in expanding Penson's presence in the European market and establishing a solid operational framework for the firm's global activities.
Jay holds an MBA from Baylor University's Hankamer School of Business and a BBA in Finance from the University of Houston's C.T. Bauer College of Business. His professional credentials include numerous FINRA licenses, such as Series 3, 4, 7, 24, 57, 63, 99, and the SIE.
Bill Hoover, Senior Independent Consultant
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Bill Hoover is a seasoned financial services executive with over 35 years of experience across capital markets, regulatory supervision, and investment advisory services. As the Founder and CEO of SCP Steward Capital Advisers LLC, Bill has earned a stellar reputation for his deep commitment to fiduciary responsibility and client trust. His career spans multiple roles, including salesman, sales manager, trader, compliance officer, and president, allowing him to develop a comprehensive understanding of the financial industry.
Bill's expertise includes regulatory arbitrage, fintech leadership, hedge fund support, venture capital, ESG guidance, and alternative asset management. He has served C-suite clients, offering strategic advisory services that deliver clear, actionable solutions in rapidly evolving markets.
Having founded his own FINRA member broker-dealer and RIA, Bill's entrepreneurial spirit and dedication to service are evident in the stewardship he provides to institutional clients, portfolio managers, and investment officers. With a strong foundation in business development, policy and procedure development, and risk management, Bill will use these skills to guide GiGCXOs customers through the complexities of financial markets, compliance, and strategic planning.
Bill holds multiple securities licenses, including Series 2, 7,14,24,63,65,72,79 and 99, and a Bachelor of Business Administration from Texas State University. His long-standing success in the industry is a testament to his values, expertise, and unwavering commitment to excellence.
Steve Maiello, Senior Independent Consultant
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Steve Maiello is a seasoned compliance professional with over 25 years of experience in the financial services industry. He has a proven track record of guiding firms through the complexities of regulatory requirements and ensuring compliance excellence. His specialized areas of expertise include Communications with the Public (Ad Review), annual CEO certification preparation (FINRA 3130), Annual Compliance Meeting creation, and developing and reviewing written supervisory procedures.
Steve has held significant roles throughout his career, including his tenure as Director of Marketing Compliance at Lime Trading Corp, where he provided crucial compliance oversight and developed firm-wide policies and procedures. He also spent over 20 years at Charles Schwab, where he advanced to the position of Director of Digital Services Compliance. In this role, he supported Schwab's digital services platforms, ensuring compliance with regulatory standards across a wide range of innovative products and services. His expertise extends to social media compliance, where he served as a subject matter expert, advising on strategies, policies, and procedures to align with regulatory requirements.
In 2024, Steve decided to become an independent consultant. He leverages his deep industry experience and regulatory knowledge to help firms enhance operational efficiency, manage compliance responsibilities, and navigate the increasingly stringent regulatory landscape. His services include developing tailored compliance programs, conducting compliance audits, training, cybersecurity risk assessments, and keeping clients updated on regulatory changes.
Steve holds multiple certifications, including Series 4, Series 7, Series 24, Series 53, and Series 63, and is committed to helping firms uphold their regulatory obligations and achieve compliance success. Based in Austin, Texas, Steve balances his professional life with a passion for golf and spending quality time with his family.
Steve Manning, Senior Independent Consultant
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Steven Manning is a seasoned financial services professional with over 16 years of experience specializing in compliance, operational risk management, and equity and derivatives trading. He is currently a consultant at GiGCXOs, where he provides expert consulting and advisory services. Throughout his career, Steve has demonstrated extensive expertise in policy reviews, monitoring, reporting, risk metrics, KRIs, and developing comprehensive training programs. He is a recognized subject matter expert (SME) on the Volcker Rule and its compliance requirements, with a proven track record of adherence to federal regulations and successful audits.
Steve is known for his strong leadership skills, serving as a coach and mentor who instills best practices in his teams. He is respected by both colleagues and clients for his sharp business insights, unwavering integrity, and solutions-focused work ethic. Before joining GiGCXOs, Steve was a Senior Manager in Corporate Risk Management at Charles Schwab, where he was responsible for developing and implementing an enterprise compliance program for the firm and its affiliates. He also managed multiple client-facing teams, covering all facets of broker-dealer operations.
Steve holds an MBA with Distinction from the Kellstadt Graduate School of Business at DePaul University and a BA in History from Tulane University. His professional certifications include FINRA Series 3, 4, 7, 9, 10, 24, 52, and 63.
Why Choose GiGCXOs?
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We believe in a personalized approach, ensuring that our services are tailored to your specific needs and goals.
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Our consultants have a proven track record of helping clients successfully overcome regulatory hurdles. We have over 40 years of financial services experience, which includes traditional and digital securities.
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Our approach to business and regulatory requirements is based on integrity. We will guide you and protect your company from the nuisances of regulatory oversight.
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Tap our expansive network for finding platforms, and services needed for your broker-dealer or adviser.
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Consider us an extension of your team, offering strategic guidance and support every step of the way.
